NOTICE OF PERMANENT DISCONNECTION FOR BUTUAN CITY WATER DISTRICT’S 6 MONTHS AND ABOVE INACTIVE WATER SERVICE CONNECTIONS (November 29, 2024)
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Please be advised that the Butuan City Water District (BCWD) will enforce permanent disconnection of inactive accounts starting January 2025 per BCWD Board Resolution No. 0061-2024 dated September 9, 2024. Inactive Accounts for permanent disconnection are those water service connections which were disconnected for more than six (6) months.
It is necessary that these inactive water service connections be categorized as Permanent Disconnection wherein it is done by disconnecting the service pipeline from the distribution line for an inactive / closed water connection of a single tapping or the removal of tee connection and replacement with a G.I. nipple for clusters of more than one water meter. The account’s status is “PERMANENT DISCONNECTION” to distinguish it from other accounts that are closed or disconnected.
Once an account is permanently disconnected, reactivation is made after payment of REACTIVATION FEE which is equivalent to BCWD’s existing installation fee for new service connection and guarantee deposit equivalent to two (2) months average consumption of said account and outstanding balances, if any.
Payment shall be made at the BCWD Administration Building at Gov. J.A. Rosales Avenue, Butuan City.
For further inquiries, please contact BCWD on its call center numbers: 0917-188-8726 (Globe) or 0918-930-4234 (Smart).
BCWD urges its concessionaires that have inactive accounts to pay and apply for reconnection to avoid additional expenses once account will be permanently disconnected.
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