BCWD ADVISORY (12/17/2021 2:45PM)

The Butuan City Water District (BCWD) will be open to serve paying concessionaires on Saturday, December 18, 2021 from 8:00A.M. - 5:00P.M.

For those concessionaires whose due date falls on the above-mentioned date, we suggest that you pay your bills to avoid penalty and disconnection.
Concessionaires may pay their bills in BCWD Collecting Centers. Accredited BCWD Collecting Centers are the following:

1. Berry Happy Mart (Pizarro St., Brgy. J.P. Rizal)
2. C5 Hardware (S1 Cassion Building, near Rosewood Plains Subdivision, Villa Kananga)
3. Clarhez Ticketing Services (National Highway, Brgy. Libertad, Butuan City)
4. JPL Bayad Center (Brgy. Ampayon, Butuan City near Public Market)
5. TAM Payment and Remittance Center (Unit 1 Wing-on Corporate Building, Brgy. Holy Redeemer)
6. Veterans Bank and
7. The SM Store

Concessionaires may also pay their water bill through GCASH or PAYMAYA but only up to 4 days before due date or 4 days after due date. Furthermore, concessionaires may also pay at ECPay Merchant Partners which include all outlets of RD Pawnshop and 7/11. You may check other ECPay Merchant Partners through its official website.

For other concerns, the BCWD Call Center Services is available to cater calls and complaints from 8:00 A.M. up to 2:00 A.M. from Mondays-Saturdays and 1:00 P.M.-5:00 P.M., Sundays.

BCWD’s Call Center can be reached through landline numbers (085) 3423145; 3423146; 3416373 and 3416374 or through mobile numbers 09189304234 or 09171888726. Concessionaires may also send their concerns through its official Facebook Page – Butuan City Water District or email at bcwd_pr@yahoo.com.

Customers may experience line congestion or delayed answering of calls. Please bear with us since BCWD only has a few staff available for the Call Center.

Thank you for your continuing support to BCWD.

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Last Update: December 17, 2021