BCWD WILL BE CLOSED BY VIRTUE OF BUTUAN CITY PROCLAMATION NO. 002 S2021 DECLARING ALL WORK IN THE GOVERNMENT OFFICES SUSPENDED DUE TO SEVERE TROPICAL STORM ODETTE

In view of Proclamation No. 002 s2021 by the City Government of Butuan suspending all work in the government offices due to Severe Tropical Storm Odette, the Butuan City Water District (BCWD) wishes to inform its consuming public that it will not be open to serve paying concessionaires starting tomorrow, Thursday, December 16, 2021 until further notice.

To ensure continuous supply of water, BCWD’s field personnel will continue to work and provide service to its concessionaires. Also available will be the BCWD Call Center Services to cater to callsand complaints from 8:00 A.M. up to 2:00 A.M. from Mondays – Saturdays and 1:00 P.M. – 5:00 P.M., Sundays.

BCWD’s Call Center can be reached through landline numbers (085) 3423145; 3423146; 3416373 and 3416374 or through mobile numbers 09189304234 or 09171888726. Concessionaires may also send their concerns through its official Facebook Page – Butuan City Water District or email at bcwd_pr@yahoo.com. Customers may experience line congestion or delayed answering of calls. Please bear with us since BCWD only has a few staff available for the Call Center.

Thank you for your continuing support to BCWD.

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Last Update: December 17, 2021