BCWD COVID-19 ADVISORY (03-24-20)
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BCWD IMPLEMENTS ONLINE BILLING INQUIRY ONLY
To help prevent the spread of COVID-19, the Butuan City Water District (BCWD) wishes to inform its consuming public that only online billing inquiry (OBI) will be implemented. For concessionaires to be updated in their current billing, please access the online billing services of BCWD at its official website www.bcwd.gov.ph/obi/.
To avoid congestion at the BCWD Administration Building, BCWD will continue with the EXTENDED PAYMENT PERIOD and NO SURCHARGES OR PENALTIES for water bills until resumption of its normal operations. Disconnection of water services is still temporarily suspended until upon resumption of the normal operations of BCWD.
For more information, customers are advised to call the BCWD Call Center at contact Numbers 09189304234 / 09171888726 / (085) 3423145/46; 3416373/74 or leave send a personal message (PM) at the official Facebook page of the Butuan City Water District (BCWD).
BCWD encourages everyone to take this public health emergency seriously and continue following the guidelines of both the Department of Health (DOH) and the local government of Butuan City.
Last Update: March 24, 2020