As of May 21, 2024, the daily water supply flow of the Taguibo Aquatech Solutions Corporation (TASC), the bulk water supplier of the Butuan City Water District (BCWD), is at 30MLD (53% of operating capacity) as Sitio Iyao, Brgy. Anticala, Butuan City, the area where TASC’s facility is located continues to experience little to no rain for the past months.
As such, BCWD will implement Oplan Sag-Ob wherein concessionaires can fetch water from Pump Station No. 1 which will serve as an alternative water source for its concessionaires temporarily since its water system is still operating at 53% capacity. The water source is located along the national highway, Alviola Village, Brgy. Baan Km. 3, Butuan City. Concessionaires of BCWD can fetch water with a maximum of one (1) cubic meter per water connection per day. The capacity of BCWD’s Pump Station No. 1 is 369.6 cubic meters from 8:00 AM – 10:00 AM and 211.2 cubic meters from 10:00 PM – 6:00 AM. The Operation Sag-Ob will commence today, May 22, 2024 at 1:00PM.
Schedule for Oplan Sag-Ob will be the following:
• 8:00AM – 10:00PM – Residential Consumers
• 10:00PM – 6:00AM – Private Consumer, Bulk Supply
To avail of this program, concessionaires must be reminded of the following conditions:
1. Only 1 cu. m. per account or one (1) fetch per day is allowed. This is to avoid congestion at Pump Station No. 1 to give chance to others;
2. To avail of Oplan Sag-Ob, concessionaires must bring any of the following:
- Updated Statement of Account
- Updated Water Bill / Receipt
3. For Residential / Commercial Accounts that will avail of Oplan Sag-Ob, the charging will be based on existing rates and will be added to the regular monthly billing;
4. For Bulk Sale, there will be no minimum charge but the rate will be based on the published Commodity Charge for Bulk Sale. The priority for Bulk Sale will be Barangays through the Barangay Captain and subdivisions through the Homeowners Association President. As to the payment for the purchase of Bulk Water Sale, it will be done at the BCWD Office and just present the Official Receipt at Pump Station No. 1;
5. For Inactive Concessionaires, to avail of Oplan Sag-Ob, there is a need to go to the BCWD Commercial Office at Gov. J.A. Rosales Avenue, for reactivation of accounts before availing of the water at Pump Station No. 1. The BCWD will extend its operating hours up to 7:00PM today (May 22, 2024) for those who want to reactivate their accounts.
As precautionary measure, for those areas with water in their taps, BCWD suggests the consuming public to store while water is available.
BCWD also reminds its concessionaires to boil the water from the water tankers when used for drinking and cooking.
In the meantime, BCWD is still closely coordinating with TASC for updates on its water supply. Due to the critical situation of the Taguibo River, BCWD encourages its concessionaires to conserve water in the midst of this El Niño.
Expect a daily water supply update from BCWD at its official Facebook page and website while the effect of the El Niño phenomenon is still experienced.
For further inquiries, you may call BCWD from Monday to Friday through its Call Center mobile numbers: 09171888726 (Globe) or 09189304234 (Smart) and landline numbers (085) 8176635 / 8176736.
We deeply regret the inconvenience. Thank you for your continuing support to BCWD.

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Last Update: May 23, 2024