BCWD ADVISORY: NSC Application in 3 Barangays are Suspended

BCWD suspends new service connection application in three (3) barangays

Butuan City Water District (BCWD) has temporarily suspended the acceptance of new service connection applications for three barangays starting September 2, 2020 until further notice. The affected three barangays are: Barangays Pinamanculan, Bancasi and Dumalagan.

The BCWD management explains that the temporary suspension is intended to prioritize the existing service connections in terms of water supply allocation. As such, residents in the abovementioned barangays intending to apply for water service connections are advised not to continue with the transaction and will just wait for further notice.

Recently, BCWD has been facing challenges trying to cater to the demands of its concessionaires for water supply especially during this time when the world is experiencing the COVID-19 pandemic. Complaints of low water pressure to no water have doubled compared to last year. Majority of complaints are coming from concessionaires located in Barangays Pinamanculan, Bancasi and Dumalagan. These barangays are located at the end points of the system and in elevated areas which made it difficult to bring in water during peak hours.

BCWD continues to serve these areas daily although their water supply would not be 24 hours. Water rationing by tanker is scheduled in the three (3) affected barangays. But since BCWD only has only one water tanker available, water rationing is conducted by schedule per barangay.

To address the problem of inadequate water supply, BCWD has been waiting for the increased volume of water supply from its bulk water supplier – the Taguibo Aquatech Solutions Corporation (TASC). The said additional volume of water supply was supposed to have started last May 2020. However, due to the COVID-19 pandemic, the South Korean Technical personnel of Cheongwoo Ace Co., Ltd., who will be responsible for the installation of 50MLD (million liters per day) Water Treatment Plant, was delayed as endorsement and approval from the Department of Labor and Employment (DOLE) and Department of Foreign Affairs (DFA) are needed for their travel to their destination in Butuan City. As of press time, BCWD is still waiting for their endorsement and approval.

Meanwhile, while waiting for the additional water volume to be delivered, BCWD has been operating its pumping stations 24/7 to augment water supply. However, one of the five (5) pumping stations was discontinued from operating as its water quality is no longer viable for potable water supply thus, only four (4) are operational as of this moment.

Further announcement will be made as to when new service connections will be accepted from Barangays Pinamanculan, Bancasi and Dumalagan.

BCWD also encourages its concessionaire located at the end points of the system and in elevated areas to store water during off-peak hours as water supply in these areas are usually affected during peak hours – from 6:00 a.m. to 9:00 p.m. when water demand is high.

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Last Update: September 14, 2020