BCWD UPDATE: ENSURING CONTINUOUS WATER SERVICE AMIDST COVID-19 PANDEMIC (June 1, 2020)

BCWD intensifies pipelines maintenance

In an effort to reduce the non-revenue water (NRW) and improve water supply in the entire service area, Butuan City Water District (BCWD) intensified pipelines maintenance, thus, it promptly repairs detected / reported leaking pipes.

For the month of April alone, there were 145 maintenance orders to repair detected / reported service and mainline leakages. Of the 145 maintenance orders, 104 were acted, of which 92 were acted within the day, 6 within 2 days, 2 within 3 days, 3 within 4-5 days, and 1 within 2-3 weeks.

It is very important to repair leaks immediately since these are top contributors to Non-Revenue Water (NRW). NRW is water produced but lost or unaccounted for before it reaches the customer. High NRW greatly affects the financial viability of water utilities like BCWD, as well to the quality of water itself.

The public is encouraged to report leaking pipes through BCWD Call Center at 09189304234 / 09171888726 / (085) 3423145 / 46; 3416373 / 74 or leave / send a personal message (PM) at the BCWD Facebook page.

(Check water bill at www.bcwd.gov.ph/obi/. Access www.bcwd.gov.ph/nsc/ for new water connection application and seminar.)

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Last Update: June 02, 2020